Centre Management & Customer Service

Centre Management is located in the amenities corridor opposite H&M (near the escalators going out to the South Side Plaza).

Our Information Desk is located outside near The Coffee Club.

Opening hours:


Tuesday 24 May 8.30am to 5.30pm
Wednesday 25 May 8.30am to 5.30pm
Thursday 26 May 8.30am to 9.00pm
Friday 27 May 8.30am to 5.30pm
Saturday 28 May 9.00am to 5.00pm
Sunday 29 May 10.00am to 4.00pm
Monday 30 May 8.30am to 5.30pm
*Store times may vary. See store directory for details.

Centre Management can be contacted on 02 4647 4123 or




Disability Services & Access

Disabled parking is located near all entrances for easy access.


Wheelchairs are available from Centre Management and the Customer Service Desk. These are free of charge.

We require customers to leave their Driver's Licence at the time of collecting a wheelchair. This will be returned to you when the wheelchair is returned. If you require the use of a wheelchair on a regular basis please speak to our Customer Service team about obtaining a wheelchair card.



Please see below for location of male, female and disabled amenities.

North Building:

Retail Level - Near Town Grocer
Ground Level - In the Restaurant Plaza

South Building:

Near Jeanswest
Near Sanity
Food Court
Near H&M and the escalators to the South Side Plaza
Ground Level - Near MS Menswear


Parents Rooms

Parents Rooms are positioned in the following locations:

North Building:

Level One - Near Town Grocer

South Building:

 Level One - Near Jeanswest 
 Level One -  Food Court
 Level One - Near H&M and escalators to the South Side Plaza

Microwaves, hot water, feeding chairs and parents and childrens amenities are available in all Parents Rooms.



Customers at Narellan Town Centre can now enjoy the benefits of free Wi-Fi. To join the free Wi-Fi Service simply select ‘@Narellan Town Centre Free Wi-Fi’ from your list of available Wi-Fi networks, enter your details and select ‘Connect to Free Wi-Fi’

By connecting to the Wi-Fi you agree to the ‘Terms and Conditions of Use’ and Narellan Town Centre’s ‘Privacy Policy’.



For easy access to the centre, lifts are positioned in the following locations:

South Building:

  • Opposite Lowes: Access to Level One, Ground Level Carpark & Rooftop Carpark
  • South Side Plaza: Access to Level One & South Side Plaza (which also provides access to the Ground Level Carpark)
  • United Cinemas: Access to Level One, United Cinemas & Ground Level Carpark

North Building:

  • Near Commercial Centre & Coles: Access to Level One, Mezzanine Level Carpark & Restaurant Plaza (which also provides access to the Ground Level Carpark)
  • Near Harry Hartog Bookseller & Kmart: Access to Level One, Mezzanine Level Carpark & Restaurant Plaza (which also provides access to the Ground Level Carpark)

Please note that LEVEL ONE refers to the retail level. Shops located on the Ground Level on the South Side are best accessed using the United Cinemas lift.


Lost & Found

If you have lost or found any property whilst visiting Narellan Town Centre, please either visit our Customer Service Desk, Centre Management Office or call    02 4647 4123 .




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